Landlord's you may think you've had a bad tenant - Here's a good one (well bad one infact) from The Telegraph.
James Harvard and Janice Gledhill own a caravan park in Essex. One of their tenants - Robert Taylor - had a dispute with them about the rent, so he did what any reasonable tenant would do under the circumstances, he destroyed their house and two cars with a 14-tonne JCB. Now, from prison, he's suing them for selling his caravan.
And, Estate Agents aren't all that bad are they.... ? My son alerted me to this, from across the pond. Troy Reeves and his team from Arizona Unclaimed Homes claim that they have built their reputation not just on promises, but on guarantees-commitments that demand complete follow through.
Shortly after he became an agent, Troy developed the “one hour return call concept” and still commits to it twelve years later. Simply put, any client who gets voice mail and wants a call back within sixty minutes will get it, or Troy will buy that person dinner for two. “This has been a big factor in separating us from the competition. We put our money where our mouth is every day. I recognize the need to separate us from the competition, and we achieved that through uniques marketing and advertising strategies, combined with top-notch service for our clients.
I think I'll test his claim - I'll give him a call in the morning, what with Arizona being 7 hours behind GMT. I'm sure to get a free lunch, I wonder if they have Rington's and Lemon drizzle cake over there.
Here's hoping,
Until next time,
Mr Jackson.